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Tri State Area Directions 
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| Shipping and Handling
Items will be shipped via UPS plus an additional $2 handling charge. Actual shipping is calculated from size, weight, destination, and type of service requested. There may be additional charges for special packaging or repackaging of products ordered.
Delivery Time: Items will ship items as quickly as possible after an order is placed.
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Returns and Exchanges
General: Items not specified under exceptions may be returned within 14 days of purchase for exchange or store credit. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns/exchanges. Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 20% restocking fee.
Exceptions: No returns or exchanges on electrical parts or "special orders".
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.
Return Shipping Instructions: Return via prepaid UPS. Insure shipment for full value of purchase.
Use original packaging. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.
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Sales Tax
Sales tax is charged on instate orders if required by law.
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Payment Methods
Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.
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Backordered Items
Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option.
Filling backorders: Backorders will be filled before new orders when the backordered items become available.
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Policies
Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.
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Secured Online Shopping
We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dominion Enterprises.
J &J Powersports Inc., and all of its software/hardware providers have the highest level of security for your protection. None of your personal information, phone numbers, credit card information, or payment information will be shared with any other parties at anytime. Feel free to contact us for more information on this subject. The privacy of you and your information is one of our biggest concerns here at J & J Powersports, Inc. We take every necessary precaution when taking your information, and ensure that it will never be shared with outside parties.
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